Office Manager

Location: South CroydonSalary: £30-35k dependent on experienceEmployment Type: Full-Time Are you:Highly organisedA Confident communicatorHave a solid understanding of building services such as mechanical engineering, plumbing, heating, and electrical systemsAble to play a key role in the day-to-day operations of our growing business.About the Role:In this varied position, you will be the central hub of our operations, responsible for managing communication between clients and engineers by phone and email, overseeing diaries, and ensuring smooth project coordination from enquiry to invoicing.Key Responsibilities:Confident in answering incoming calls, taking clear details from clients and providing initial advice where appropriateManage an email inbox efficiently and respond to client queries promptlyCoordinate engineers’ diaries and allocate jobs based on priority and availabilityProvide quotes and order materials directly to site or for collection by our engineersTrack job progress and ensure completion within deadlinesPrepare and send professional reports and invoices with excellent written accuracyComplete job documentation and ensure all admin processes are followedLiaise with suppliers and manage procurement as neededSkills & Experience: (Please do not apply if you do not meet the below criteria)Must have basic knowledge of building, plumbing, heating and electricsMust be organisedMust have impeccable 3 year sickness recordStrong telephone manner and confidence when speaking with clients and suppliersExcellent organisational skills with the ability to multi-task and prioritiseHigh level of written and verbal communication skillsComfortable using scheduling and office software - previous use of SIMPRO would be advantageousSelf-motivated, detail-focused, and able to work independentlyBonus Points:Experience in quoting and invoicing softwareFamiliarity with compliance and industry regulations Gas Safe etcPrevious coordination experience within an engineering or maintenance teamTo Apply:Send your CV and a brief cover letter outlining your relevant experience to TypeFull-time

Created: 2025-07-21