Head of Quality

Baltic Recruitment are delighted to be supporting an established, market leading manufacturing business with their search for aHead of Quality . Overall Purpose: This position will be responsible for the QC Department and have a Quality Technician as a direct report. Key Duties: Lead the transition of quality culture from compliance-driven practices to capability-led processes. Develop and implement quality strategies focusing on prevention and process improvement. Define and monitor quality KPI’s to assess process capability, performance trends, and external performance. Work with operational teams, process engineering, and R&D to embed quality into product design. Manage inspection plans in alignment with regulatory requirements and product specifications. Manage the complaints process. Act as gatekeeper for concessions process. Research, deliver, and coach best practice techniques in Quality Improvement. Ensure products meet specified quality standards. Identify, quarantine, and report non-conformances. Coordinate and follow up on complaints. Support Operational Excellence activities. Key Requirements: Experience in a Manufacturing or Engineering environment. The Package: Working hours: 35.5 hours per week, site-based. Monday – Thursday 09:00 – 17:00, Friday 09:00 – 15:00, with a 30-minute unpaid lunch break. Additional Benefits: 25 Days Annual Leave, plus Company Christmas Days and Bank Holidays.#J-18808-Ljbffr

Created: 2025-07-25