Senior Telesales Executive

A new role has risen as a Senior Telesales / Internal Sales Executive working for a growing UK Express Parcels B2B and B2C delivery business based in South Coventry area The role paying circa 32,000 plus good commission and High OTE will suit anyone with a strong Internal Sales / Telesales background with a new business hunger to bring on new clients, hit targets, hit KPIs and earn commission. The role is Hybrid with 3 days in the office and 2 days working from home and would suit someone living in Coventry, Leicester, Ryton-on-Dunsmore, Bedworth, Nuneaton, Rugby, Kenilworth, Leamington Spa and Birmingham - You will be responsible for successfully winning new business and achieve your monthly new business target in line with the company's strategic plan. - This will be achieved through identifying SME's and developing a personal prospect funnel. - You will monitor the performance of customers to ensure they trade to profile andprofitable, you will deliver an action plan if variances occur. - To be successful in this role, you will need to be target driven with experience gained within a core sales environment and naturally find motivation in achieving sales targets. Key Responsibilities: New Business - Manage and convert inbound enquiries into sales opportunities. - Build a pipeline of prospective customers by researching, lead sourcing and identifying potential leads through outbound call activity. - Provide product and service information to customers, addressing their needs and concerns. - Offer tailored solutions based on client requirements. - Prepare quotations, proposals, and contracts for potential customers. - Be a product expert, answering customer questions relating to the product specifications and pricing. - Confidently explain and negotiates our commercial offering. - Maintain accurate and up-to-date records of sales activities, leads, and customer information in CRM software. Compliance is key. - Consistently onboard new customers using the prospect funnel you have created. - Organise and hold virtual meetings with customers to proactively drive sales. - Support new customers through the onboarding process. - Provide accurate sales forecasts and reports to management. - Coordinate and manage sales documentation and contracts, ensuring all paperwork is completed accurately and on time. - Monitor the trading performance of customers ensuring they are trading to profile and meeting the requirements in terms of traffic mix - Act as a point of escalation for any client issues, providing prompt and effective solutions. - Collaborate with other departments to resolve operational challenges, such as delays, service issues, or billing discrepancies. - The ability to communicate, engage and to interpret the needs of the customer - Maintain an excellent working knowledge of all our clients products and services sold and keeps current on industry developments. - Able to quickly build relationships and identify sales opportunities with new prospects, following up leads and converting to business wins. Experience, Knowledge and Skills: - Previous experience gained within a sales or account management position/environment. - Results-focused, motivated by meeting targets and achieving high performance. - Excellent communication skills, both verbal and written. - The ability of working with data provided and utilising this to make informed decisions and to identify potential business leads. - Based in the Coventry, Rugby, Kenilworth, Bedworth, Nuneaton, Leamington Spa, Ryton-on-Dunsmore, Leicester or Birmingham area TPBN1_UKTJ

Created: 2025-12-12