ServiceNow Architect

ServiceNow Architect | Global Consultancy | End-to-End Delivery LeadershipAll potential applicants are encouraged to scroll through and read the complete job description before applying.Are you a hands-on ServiceNow expert who thrives at the intersection of strategy, architecture, and delivery?We're partnering with a leading global Consultancy to find a ServiceNow Architect who can own engagements from initial client conversations through to successful implementation and beyond.This is not a pure design role. We're looking for someone who can shape, build, and deliver - someone equally comfortable running client workshops, defining architecture, and rolling up their sleeves to develop on the platform.The OpportunityAs a ServiceNow Architect, you will play a pivotal role in delivering transformational ServiceNow programmes for enterprise clients. You'll lead from the front, translating business challenges into scalable solutions, guiding delivery teams, and ensuring high-quality outcomes across the full lifecycle.You'll be trusted as both a technical authority and client advisor, helping organisations maximise the value of their ServiceNow investment.What You'll Be DoingLead end-to-end ServiceNow engagements from discovery through to delivery and optimisationFacilitate client workshops, requirements gathering, and solution shapingDefine solution architecture aligned to best practices and business outcomesTake a hands-on role in development and configuration where requiredProvide technical leadership and oversight across delivery teamsDrive governance, quality assurance, and successful project executionAdvise clients on ServiceNow roadmaps and platform strategyCollaborate with stakeholders across business and technical teamsSupport user adoption, testing, and change management initiativesWhat We're Looking ForStrong, demonstrable experience across the ServiceNow platform in both architecture and developmentProven ability to lead full lifecycle implementations independentlyDeep understanding of ServiceNow best practices, design patterns, and platform capabilitiesExperience delivering solutions across multiple modules, ideally including:GRC (Governance, Risk & Compliance)CSM (Customer Service Management)Ability to translate complex business needs into scalable technical solutionsExperience working directly with clients in a consulting or advisory capacityStrong communication skills with the ability to engage senior stakeholdersCertificationsServiceNow CIS certifications - essential - multiple preferredCTA (Certified Technical Architect) - highly desirable but not requiredWhy Join?Work with a globally recognised consultancy on high-impact transformation programmesOpportunity to take true ownership of architecture and deliveryAccess to complex, enterprise-scale projects across industriesA culture that values technical excellence, autonomy, and innovationClear progression toward CTA-level capability and leadership rolesWho This Role SuitsThis role is ideal for someone who has moved beyond pure development and wants to own the bigger picture, but still enjoys being hands-on when needed. xjdpvnf You're someone who doesn't just design solutions, you deliver them end-to-end.If you're ready to take the lead on meaningful ServiceNow transformations and work at the forefront of enterprise technology delivery, we'd love to hear from you.

Created: 2026-04-03