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Account Handler

Capio Recruitment - colchester, east anglia

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Job Description

Job Title: Corporate Account HandlerLocation: ColchesterSalary: Up to £50,000About the Company: This role sits within a respected commercial insurance organisation known for its strong presence across the mid-market and corporate space. The firm is widely recognised for supporting businesses through complex commercial risk, offering bespoke solutions and a collaborative culture built around growth, client care, and technical excellence.Role Summary: You’ll manage the full administration of commercial clients’ insurance requirements, from enquiries and renewals to quotations and mid-term adjustments. Working with both Mid-Market and Corporate clients, you’ll play a key role in helping businesses navigate evolving risks while contributing to a forward-thinking, supportive team environment. Hybrid working is available from the Colchester office.Key Responsibilities: • Monitor renewals and new business activity to support forward planning and ensure smooth client journeys • Oversee timely and accurate documentation production, helping clients stay protected and compliant • Handle market and third-party queries and prepare high-quality supporting documentation • Plan and coordinate your workload to support team objectives and service-level standards • Maintain client files and credit control processes to ensure accuracy and compliance • Work closely with Account Executives on renewal strategy, attending client meetings where required to strengthen relationships and outcomesRequirements: • Strong customer-focused mindset with the ability to work independently under pressure • Confident communicator with the ability to build strong relationships across clients, colleagues and insurers • Willingness to learn and support junior team members • Solid technical commercial insurance knowledge • Maths and English GCSEs (or equivalent) • A-levels and Cert CII (desirable) • Acturis experience (preferred)If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet.Related Job Titles: Commercial Account Handler, Corporate Insurance Handler, Commercial Broker, Client Advisor – Commercial, Mid-Market Account Handler

Created: 2025-12-13

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