Trade Counter Assistant

Job DescriptionSalary:Competitive Salary + Bonus + Excellent BenefitsTrade Counter Assistant - Dungannon - BassettsSo, who are we? We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary there are also benefits on tap including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As a Trade Counter Assistant based in Dungannon, youll be responsible for:Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendationsProactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships.Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service.Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouseThis is a full-time, permanent, role working 42.50 hours per week Mon Thurs 7.30am 5pm, Fri 7.30am 4pm (Thursday late evening on a rota basis 5-8pm).And heres what wed like you to have:Industry or merchant experience is advantageousProven experience in sales or customer service roleExcellent communication skills and confidence in customer interactions.Dependable team player, prepared to support in all areas of the branch with a strong work ethic.Eagerness to learn, with a positive and enthusiastic attitudeWe look forward to receiving your application!#ACHS50

Created: 2025-09-06