Receptionist Care Navigator JBLE1_NI

Hours: 1x 20-28 Hours per week position (will consider 2 positions making up similar weekly hours) Location: Across both Willowfield Surgery and Cregagh Surgery. The successful candidate/s will be expected to travel between both practice sites as a requirement. Willowfield Surgery and Cregagh Surgery merged on 1st April 2025 to become Montgomery Road Medical Centre. Whilst currently working separately, plans are in place to expand the existing premises on the Montgomery Road to enhance the current facilities and provide accommodation for the rollout of the multidisciplinary team. We are looking to recruit a Care Navigators to expand our busy team. About The Role The Role Dealing with patient queries and requests by phone or in person, efficiently and accurately Production of prescriptions for patient medications Supporting the clinical team and handling their requests A variety of other activities that could be reasonably expected of a medical receptionist As a Doctors Surgery, it is inevitable you should be comfortable in reassuring and dealing with anxious, concerned and often unwell patients Delivering the best service needs flexibility and you will be expected to take up a fair share of covering for your team members, as they will also cover for you so we are able to maintain the levels of service our patients expect We want everyone to enjoy coming to work and you can expect a warm welcome, friendly team and all the support you need to enjoy your work and perform at your best. Benefits include Access to HSC Pension Scheme Access Occupational Sick Pay Scheme (after probation period) Additional annual leave linked to length of service To apply, please click the Apply Now button and submit your CV along with a cover letter outlining your suitability for the role. Montgomery Road Medical Centre reserves the right to enhance the shortlisting criteria in the event of an unprecedented response. Montgomery Road Medical Centre is an Equal Opportunities Employer. Required Criteria Proven experience of working in a similar Service environment gained within the last 5 years Excellent Communication Skills Proficient in the use of MS Office software, email and the internet Proven history of learning and adhering to policies and processes The ability to work to deadlines, work in a fast-paced environment with an attention to detail Thrive in a busy team and love the rewards of great job satisfaction Current full driving license, valid in the UK, and access to a car or other form of transport which will permit you to carry out the duties of the post in full. NB: Alternative transport methods will be considered for those who have a disability and cannot obtain a driving license. Successful candidates will be required to ensure that their insurance allows them to use their car for business purposes. Desired Criteria Previous Medical Receptionist experience Skills Needed Communication, Teamwork Salary £13.71 per hour Skills: Vacation, Paid time off Retirement plan and/or pension Flexible schedule Competitive salary

Created: 2026-04-28