Lettings Support Administrator

Job Description 26,000 - 28,000 DOE | Office-Based (Cleckheaton) | 23 Days Holiday + Bank Holidays | Excellent Working CultureJoin a multi-award-winning estate agency with 190+ branches nationally. Were searching for a detail-driven Lettings Administrator to provide high-quality support to franchisees, ensure compliance, and deliver a first-class service to tenants and landlords.Why Join:26,000 - 28,000 per annum23 days holiday + Bank Holidays + Birthday OffGreat office environment & regular socialsCompany pension, Perkbox benefits, funded training & qualificationsAbout You:Experience in lettings/estate agency is preferrable.Confident communicator with strong customer service skills.Excellent attention to detail & highly organised.Strong admin skills and IT literate.Knowledge of client accounting principles.Full Right to Work in the UK + commutable to Cleckheaton.Your RoleYoull support franchisees and tenants across all aspects of lettings administration, ensuring accurate record-keeping, compliant processes, and a smooth tenant journey from move-in to move-out.Key Responsibilities:Handle enquiries from tenants and franchisees.Set up new rental properties and process tenant move-ins.Enter payments and maintain accurate client accounting records.Process notices, move-outs and issue final rent statements.Issue rent increases and update direct debit arrangements.Schedule compliance checks and liaise with franchisees.Support rent arrears recovery.Escalate and resolve complex queries.Attend training to stay updated on lettings legislation.Provide additional office/operational support where required.If you have the relevant skills, please apply now. Alternatively, contact Matt Pallister for more information: 0113 332 0678 | [email protected] you for your interest. We review every CV carefully and will contact shortlisted applicants. If you do not hear from us within 5 working days, unfortunately your application has not been successful on this occasion.

Created: 2025-12-14