Maintenance Administrator - Residential
Criterion Hospitality - City of London, England
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Job DescriptionWe are a leading residential property management company dedicated to delivering high standards of service and upkeep across our portfolio. We are currently looking for a reliable and detail-oriented Maintenance Coordinator / Admin to support our maintenance team and ensure smooth daily operations.Role Overview:This role bridges the gap between tenants, contractors, and the property management team. You will be responsible for coordinating maintenance tasks, managing schedules, processing admin tasks, and ensuring timely resolution of issues to maintain high resident satisfaction.Key Responsibilities:Log, assign, and track maintenance requests and repairsCoordinate with contractors, engineers, and building staff to ensure timely task completionMaintain accurate records of all maintenance work, invoices, and reportsLiaise with tenants and respond to queries professionally and efficientlyAssist with compliance checks, safety logs, and property inspectionsProvide general administrative support to the maintenance and property management teamsMonitor stock levels for supplies and coordinate purchasing when neededRequirements:Previous experience in a facilities, maintenance, or property admin role preferredStrong organizational and time management skillsExcellent communication and customer service skillsComfortable using property management systems, Excel, and OutlookAbility to multitask and remain calm under pressureProactive, team-oriented, and solutions-focused
Created: 2025-07-03