Account Manager

Job Description Account ManagerJob Description:We are looking for an Account Manager to join our growing Defence team. As an Account Manager you will ensure TVS delivers excellent customer service, innovation and cost-down opportunities to the client, whilst maximising revenue and profit for TVS SCS. You will lead on contract growth opportunities, including support to wider business development activities, including contract negotiation and pricing considerations.As the internal voice of the customer, the account manager will identify and challenge the effectiveness of business processes which underpin contract performance taking the lead internally to drive the continuous improvement across all business functions.Main Duties & Responsibilities:To be responsible for assigned Customer Accounts, ensuring excellent Customer service including delivery of contract KPIs, whilst delivering value for the Client and maximising contract profit, revenue and cashflow for TVS To build and maintain strong relationships with both internal and external stakeholders at all levels and deliver flexible and innovative solutions to clients operational issues; seeking and delivering account growthResponsible for understanding contract obligations and commercial risks to ensure compliance whilst identifying and mitigating risks through liaison and negotiation To deliver continuous improvement and cost-down opportunities to the client whilst maximising profit contribution to TVS SCSTo lead growth and development activities from a commercial perspective, including understanding evaluation criteria / value creation and determining price to win strategyKnowledge, Skills, Qualifications and Experience: Determined, empathetic and motivated personPragmatic and quick to respond to challengesEnthusiastic to create change, strong questioning skillsAbility to build strong relationships external & internal, at all levels High degree of commercial and financial acumen Able to provide innovative and well thought out solutionsExcellent verbal and written communication skillsStrong user of Microsoft Excel, Word and PowerpointIn return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Pension scheme with up to 6% employer matched contributionsLife assurance25 days holiday + 8 statutory bank holidays Holiday buy-back scheme (5 additional days available)Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria). Established hybrid working structureEnhanced maternity and paternity leaveEmployee Assistance Programme supporting wellness with immediate access for you and your family to: Virtual GP consultations and second opinionsMental health support and counsellingOnline physiotherapyAccess to CONNECTPlus long-term health condition support Wellbeing and healthy living supportCycle to work schemeProfessional Membership and Study SponsorshipQuarterly employee recognition awardsEmployee referral scheme with financial rewardBenefits hub with employee retail discountsDiscounted eye test vouchers At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers. Security Clearance RequirementCandidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance and Security Clearance (SC). This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 5 years to meet SC eligibility requirements.If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer. TVS have signed the Armed Forces covenant and are a forces friendly employer.

Created: 2026-03-20