Payroll Officer

Job DescriptionPayroll Officer, Chichester, Contract, Hybrid, 27-28,500 + Benefits The RoleIn this role, youll provide efficient, accurate and customerfocused support across payroll and pensions services. Youll manage a broad range of administrative and processing tasks, respond to customer enquiries, maintain essential records and contribute to the smooth delivery of specialist services. Working closely with the Team Leader, youll also handle more complex or technical matters, check the quality of work completed within the team and play an active role in improving processes and systems. This is a hybrid position working in the office 1 or 2 days per week.What Makes This Opportunity Stand OutYoull be at the heart of essential services.Your work will support schools and council employees, ensuring reliable payroll services that staff depend on every day.Youll join a culture built on strong values.Trust & Support, Customer Centred, Honest & Realistic values that create a genuinely supportive and peoplefocused workplace.Youll grow specialist expertise.Youll be supported to deepen your technical knowledge in payroll and pensions and develop valuable subject matter skills.Youll work with collaborative, knowledgeable teams.Youll contribute alongside HR & OD colleagues and technical specialists, with opportunities to learn, share expertise and make a real impact.Your ImpactIn this role, youll ensure accurate payroll processing, provide clear guidance to customers and help maintain the smooth running of payroll and pensions operations. Youll use your technical understanding to resolve queries, support colleagues, monitor quality and suggest improvements. Through your work, payroll services will remain efficient, compliant and consistently customercentred.About YouYoure someone who is detailfocused, customercentred and confident working with technical information. You bring:Prior knowledge of payroll and pensions experience in processing and an understanding of relevant regulations.Strong numeracy, accuracy and problemsolving skills able to work methodically, interpret information and make sound financial calculations.Excellent written and verbal communication skilled at explaining complex information clearly to colleagues, managers and customers.Good IT capability confident using Word, Excel and large payroll systems such as SAP or similar.Effective planning and prioritisation able to organise your workload and meet deadlines in a busy, highvolume environment.A commitment to continuous improvement proactive in enhancing processes and supporting others to develop their understanding.Above all, youre committed to delivering an accurate, reliable and customercentred payroll service.Why Join UsCompetitive package including pension schemeGenerous annual leave with options to purchase additional daysFlexible working arrangementsVolunteering opportunitiesTraining, development, coaching and mentoringRetail, leisure and gym discountsStaff networks and recognition schemesHealth and wellbeing support, including Employee Assistance Programme and optional health plans # 4770569

Created: 2026-04-08