Patent Process Implementation Manager

Title: Patent Process Implementation Manager Location: UK Any – Hybrid working with travel as needed The PositionAs a Patent Process Implementation Manager, you will be responsible for shaping the operational framework of our Patent Support Service activities. Your primary goal will be to deliver excellence in support to internal stakeholders and clients, while improving the profitability of our service offering. You will work collaboratively across the firm, including with Professional Standards and IT, and with the support of the Process Implementation Officer. Your role will involve creating and implementing corporate standard procedures, optimizing the use of automation to streamline operations, and driving consistency and alignment across all officesKey deliverables include:Building and maintaining strong working relationships with key stakeholders to identify future process improvement opportunities.Delivering process improvement projects to enhance service quality and operational efficiency.Ensuring comprehensive documentation of all processes and conducting regular audits to ensure compliance.Overseeing the delivery of training to colleagues and driving the successful adoption of new or revised processes.About YouThe ideal candidate should have previous experience in leading process improvement changes and projects within a professional services environment. They should possess strong stakeholder and change management experience, and familiarity with Lean Six Sigma methodologies is desirable. Flexibility to travel across office locations is essential, along with strong leadership capabilities.About HGF:HGF Limited is one of Europe’s largest intellectual property specialist firms offering a fully integrated IP solution, bringing over 200 Patent Attorneys, Trade Mark Attorneys and IP Solicitors together to provide a full-service IP solution.With 24 offices across the UK, Ireland, Germany, Netherlands, France, Switzerland & Austria, HGF’s Patent and Trade Mark Attorneys provide specialist technical and legal advice to blue chip organisations and small to medium businesses across the world. Many of our clients are household names and the work HGF does allows them to protect and exploit their inventions, new products and branding.Why move to HGF?HGF takes a transparent and merit-based approach to your career development and you will have the opportunity to shape your long-term progression.We’re a firm with a focus on DEI (Diversity, Equality and Inclusion), with a staff led DEI Focus Group, affinity networks and a DEI Board sponsor As a business we have a dedicated Learning and Development team focused on career long development of your skills along with a digital learning platform covering a wide range of contentBenefits including our award winning enhanced parental leave policy, 27 days holiday, bonus scheme and flexible working HGF ValuesPeople - People matter. We treat people fairly, with respect and compassion. We foster a friendly, inclusive and enjoyable culture for everyone to prosper in. We invest in our people and offer appropriate coaching and training to assist with development and learning. We promote a healthy work-life balance. Progression is based on merit.Excellence – We strive to be the best. We pursue excellence in all our individual roles resulting in outstanding legal and technical advice for our clients. Our people are pragmatic, responsive and commercially minded. We do not presume but listen to understand so we can engage proactively and appropriately.Teamwork – We stand together. We work with our clients to protect their interests, and with each other as a mutually supporting firm. We value, appreciate and listen to others, regardless of role, recognising each individual’s particular blend of talent, skill and experience. We are individually and jointly accountable and take responsibility for our actions and decisions.Progressive – We innovate. We continually improve our services and processes through understanding, creativity, and investment. We evolve by taking opportunities and adopting new business procedures, unencumbered by historical structures or out-of-date attitudes. As a firm, we have an entrepreneurial spirit, and encourage new thinking in our people.

Created: 2025-07-26