Business Support Manager

Job DescriptionAre you a dynamic people manager with a sharp eye for process efficiency and client service excellence? Were looking for a Business Support Manager to join our client, an independent Employee Benefits and Financial Planning business. This role offers the opportunity to lead a talented administration and consultancy team within a growing, cross-border financial services division.What You'll Be Doing:Overseeing team operations, managing workloads, and maintaining high performance standardsDriving service quality across employee benefit offerings and international retirement plansReviewing, implementing, and optimising internal processes and proceduresSupporting recruitment, onboarding, training, and development of team membersActing as a key compliance champion, ensuring regulatory and procedural adherencePreparing departmental updates for senior leadership meetingsLeading projects and driving team culture with positivity and accountabilityWhat We're Looking For:Strong leadership experience in a financial services or regulated environmentProven ability to manage administration and consultancy teams effectivelyExcellent organisational, communication, and process improvement skillsFamiliarity with employee benefits or international retirement schemes is a plusA proactive and collaborative attitude, with a high attention to detailWhy Apply?Be part of a respected, international operation with a supportive team culturePlay a pivotal role in shaping how we serve our global clientsEnjoy opportunities to grow and develop in a values-led environment

Created: 2025-07-04