Care Coordinator

Care Coordinator Salary:£24,000£26,000 (DOE) Hours:37.5 hours per week (flexible, including evenings & weekends) Contract:Permanent Location:Office-based Uttlesford Recruiting on behalf of a respected home-care organisation About the Role We are working on behalf of a well-established, high-quality home-care provider in Essex who are seeking an organised, proactive, and compassionateCare Coordinatorto join their growing team.This is an excellent opportunity for someone with strong care-sector experience who is ready to step into a pivotal coordination and leadership role supporting both staff and service users.As a Care Coordinator, youll play a crucial part in ensuring that individuals receiving care experience dignity, independence, and consistency throughout their support. You will work closely with the Registered Manager to deliver a well-structured, compliant and person-centred service. Key Responsibilities Care & Service Quality - Coordinate high-quality home-care packages that meet regulatory requirements and company standards. - Assess needs, develop personalised care 'support plans, and ensure risk assessments remain current. - Maintain accurate digital records and ensure documentation meets CQC expectations. - Manage new referrals, accept care packages, and support with fee discussions when required. - Investigate complaints, implement corrective actions, and share learning with the wider team. - Contribute to delivering care when necessary and participate in the out-of-hours on-call rota. Staff Support & Leadership - Provide supervision, support, and appraisal for care staff. - Create staff rotas via the organisations scheduling software. - Monitor performance, sickness, annual leave and competence assessments. - Work alongside the recruitment team to manage staffing needs and attend relevant industry workshops. - Lead and participate in staff meetings, audits, and performance monitoring activities. Compliance & Professional Conduct - Ensure the service meets the requirements of the Health & Social Care Act 2008 (Regulated Activities) Regulations 2014. - Keep up-to-date with CQC legislation and changes. - Promote safeguarding, equality, and safe working practices. - Support operational and strategic goals as set by the management team. Candidate Requirements Essential: - Level 3 (or above) Diploma in Health & Social Care. - Minimum 2 years experience in a care/support worker role. - At least 1 years experience in a managerial, supervisory or coordinator role within a care setting. - Strong organisational skills with the ability to multitask and work under pressure. - Excellent communication skillsboth written and verbal. - Confident IT user (Microsoft Office, digital records). - Strong people-management ability with a calm, professional approach. - Full UK driving licence and access to own vehicle (business insurance required). - Flexibility to meet service needs, including evenings/weekends and on-call duties. Whats on Offer Competitive salary with guaranteed contracted hours28 days annual leave including bank holidaysWorkplace pension schemePaid mileage and travel timeFree training, mentoring and developmentOpportunities to complete Level 5 Health & Social Care qualificationsCareer progression within a supportive management teamAccess to a staff wellbeing hubIT equipment provided to support your role Who Were Looking For You will be someone who:Is confident, motivated, and committed to delivering outstanding care.Enjoys a fast-paced environment where no two days are the same.Can lead, support and inspire a dispersed care team.Shows excellent problem-solving ability and communicates well with professionals, families, and service users.Can work autonomously while being a strong team player. JBRP1_UKTJ

Created: 2025-12-13