People Partner (London)
Ophelos - Charlton, London
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Join to apply for the People Partner role at OphelosCheck below to see if you have what is needed for this opportunity, and if so, make an application asap.Join to apply for the People Partner role at OphelosThis range is provided by Ophelos. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeThe Role - People PartnerWe're looking for a People Partner whos proactive, people-focused, and confident supporting the full employee lifecycle.Youll play a pivotal role in shaping the employee experience - from onboarding to offboarding, performance reviews to leadership development. Youll partner closely with managers across the business, helping them grow their teams, navigate challenges, and drive a culture of high performance and continuous improvement.This is a part-time role (2-3 days per week), but were open to discussing what works best for the right person. If you love building strong relationships, thrive in fast-paced environments, and care deeply about creating a great place to work - wed love to meet you.In this role, youll get to:Assist the coordinate of key company wide programs like the Performance Review Cycle, supporting data collation and integrity, fostering a culture of high performance and growth.Support on employee relations, providing expert advice and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on.Own the onboarding and offboarding experience, ensuring both are consistent, high quality, and reflective of our values - helping new joiners ramp up quickly and leavers exit with clarity and respect.Partner with the Head of People to drive measurable improvements in areas like regretted attrition, engagement, organisational health, and performance - always keeping these metrics front of mind.Provide support and coaching to help up skill our managers in a meaningful way.Contribute to Learning and Development initiatives to enhance skills across the organisation.About youWe believe that no one is the finished article, however, some experience in the following is important for this role:You have 4+ years of experience working in a People Partner role within a fast growth, technology-led organisation.You have hands-on experience managing complex employee relations and case management, including knowledge of UK employment laws and regulations.You build strong, trusted relationships with stakeholders at all levels - and understand that being a great partner starts with influence, credibility, and collaboration.Youre detail-oriented, care deeply about creating a great experience for employees, and have a sharp eye for spotting where processes could be improved.Youre confident navigating sensitive situations with professionalism and discretion, able to handle difficult conversations with empathy and sound judgment.You are excited about Ophelos mission to support households and businesses to break the vicious debt cycleWe are continually evolving our benefits package at Ophelos. We currently offer:Private healthcare through VitalityWorking from home set upCashback on costs of the dentist, opticians and more25 days holidayFlexible Public Holidays (decide when you want to take time off)20 Work from Abroad daysFree access to counselling sessions through our EAPFlexible Working arrangement - work from home or from the officeCycle to work schemeCompany pensionAbout OphelosAt Ophelos, we believe in a different way to deal with debt. One that puts empathy and understanding front and centre, approaching our customers as individuals no matter what theyre going through.For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities.Thats why were taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base.Since our launch in 2021, weve worked with some of the UKs leading companies, including Octopus, Scottish Power and Philips helping millions of people move toward a more stable, debt-free future. In 2023, we were acquired by Intrum, Europes biggest credit management service and have begun the next phase in our growth expansion into 17 European markets over the next two years.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typePart-timeJob functionJob functionHuman ResourcesIndustriesFinancial Services, Software Development, and Technology, Information and MediaReferrals increase your chances of interviewing at Ophelos by 2xLondon, England, United Kingdom 2 weeks agoSurbiton, England, United Kingdom 3 days agoHR Generalist (People & Experience focus)London, England, United Kingdom 3 days agoHounslow, England, United Kingdom 3 days agoLondon, England, United Kingdom 5 days agoLondon, England, United Kingdom 1 week agoWoking, England, United Kingdom 1 week agoWandsworth, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoHammersmith, England, United Kingdom 80,000.00-100,000.00 3 weeks agoLondon, England, United Kingdom 1 week agoHR Generalist - London - Hybrid - 50,000 - 60,000 - 1 year FTCCity Of London, England, United Kingdom 60,000.00-65,000.00 3 weeks agoGreater London, England, United Kingdom 1 week agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 week agoCity Of London, England, United Kingdom 60,000.00-70,000.00 4 days agoLondon, England, United Kingdom 2 weeks agoWere unlocking community knowledge in a new way. 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Created: 2025-07-15