Account Manager - Medical Communications

Account Manager – Medical CommunicationsPosition: Account ManagerLocation: Central Bedfordshire (2 days per month in the office)Contract Type: PermanentSalary: Up to £45kStart: ASAPAccount Manager -This is an exciting opportunity to join a dynamic and thriving independent medical communications agency! As an experienced member of the client services team, you'll have the flexibility to shape your role around your strengths while playing a pivotal part in driving the continued success and growth of the division.The Account Manager plays a crucial role within the company, serving as the key link between clients and internal teams, ensuring strong relationships and seamless project execution. They also play a vital role in mentoring and guiding junior team members in their career development. Beyond delivering on client briefs, the Account Manager proactively explores innovative and more effective strategies to achieve the client's overarching goals.Managing various projects, you will take pride in delivering outstanding medical communications projects (including advisory board, symposia, congress activities, publications, training materials, webinars etc) while staying highly organised and proactive to meet client needs. Driven to develop and exceed expectations across all accounts, you will serve as a mentor and role model to the junior team, setting the standard for quality and client service excellence.With a welcoming and collaborative team environment, personalised coaching, and a tailored training program, alongside an extensive benefits package, my client deeply values the unique qualities of each employee. They are dedicated to supporting career development and providing opportunities for advancement that align with and enhance each team member’s strengths.Role & Responsibilities:Take ownership of client programmes, working closely with colleagues and clients to ensure projects are delivered on time and within budgetManage client-related financial operations, collaborating with the finance team as needed to monitor budgets, recoverability, and final reconciliationsAssist senior team members in providing strategic counsel, refining insights, and identifying opportunities to enhance client outcomesOversee client teams and contribute to new business planning, working alongside senior personnel to expand client relationshipsIdentify potential challenges in programme delivery, proactively considering solutions and escalating to senior leadership when necessaryEnsure all materials meet high standards before client submission, minimising the need for senior-level revisionsReview team outputs, providing clear and constructive feedback on tone, messaging, and creative directionPlay an active role in developing strategic plans, proposals, and key client documentsLead and participate in creative sessions to drive new business opportunities and organic growthRepresent the agency at client meetings and international events, ensuring seamless project executionAssess project performance, identifying strengths and areas for future developmentContinuously expand understanding of client businesses, industry trends, and competitive landscapes, making informed recommendationsLine manage and mentor junior team members, conducting performance reviews and supporting career developmentKeep the team informed on priorities, deadlines, and key decisions, involving senior leadership as necessaryRefine feedback and coaching skills, fostering a culture of learning and growth within the teamMaintain and expand key industry contacts, sharing insights and opportunities with the teamRequirements:Degree (science, preferably life science)High level of drive, motivation, and initiativeHappy to travel internationallyExcellent communication and interpersonal skillsExpert presentation skillsAbility to problem-solve effectively and make decisionsAwareness of industry guidelines and best practice and their applicationExperience working in a Medical Communications agency#medcomms #medicalcommunications #medicalwriter #medicaleducation #healthcareadvertising #healthcare #pharmaAccount Manager – Medical Communications

Created: 2025-08-02