Registered Care Manager

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.Helping Hands was built on kindness, and that principle continues to guide how we support our customers and our leaders. We’re opening a new domiciliary care branch in Carlisle, and we’re looking for an experienced Registered Care Manager to lead the service through registration and early growth.This is a rare opportunity to shape a service from the ground up with the backing of established central teams, clear expectations, and realistic timescales.About the branchThis is a newly opening service. As our Founding Registered Care Manager, you will:Lead the branch through registration with the Care Quality Commission (CQC)Build and develop your local teamGrow the service at a sustainable pace, with quality and safety at the centreYou will not be expected to do everything alone. Recruitment, marketing and compliance are supported centrally, while you retain overall accountability as the Registered Manager.What you’ll be responsible forActing as the Registered Manager, ensuring safe, compliant, high-quality care deliveryLeading and developing a values-driven care and office teamWorking closely with central recruitment to attract and onboard carers, while owning local workforce outcomesBuilding strong local relationships with commissioners, healthcare professionals and community partnersDriving early-stage growth, rota stability, and customer satisfactionMaintaining regulatory compliance and embedding a “right first time” cultureManaging budgets, performance metrics and branch development plansSupport you can expectHands-on guidance through registration from an experienced central Quality teamOngoing support from your Area Care Manager and peer Registered ManagersCentral recruitment and marketing support during mobilisation and growthClear priorities and phased expectations during the first yearWhat you’ll bringExperience managing or deputising within a CQC regulated domiciliary care serviceConfidence acting as (or stepping into) the Registered Manager roleStrong leadership skills with the ability to build teams from early stageA practical, resilient approach to balancing quality, people and performanceThe confidence to work with central teams while owning local outcomesWhy Helping HandsSalary up to £39,000Potential to earn up to £10,000 bonus annuallyClear career pathways as the branch grows25 days’ annual leave (rising to 27 with service)Blue Light Card discountsEmployee Assistance ProgrammeFunded qualifications and ongoing developmentA values-led organisation where leadership is genuinely supportedAt Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Created: 2026-05-02