Key Account Manager
Allpack Your Sustainable Packaging Partner - Cannock, West Midlands
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At Allpack, our Account Managers play a critical role in driving sustainable revenue growth by retaining and developing our existing customer base. This role is all about deepening relationships, increasing product penetration, and ensuring our customers receive a truly worldclass service.Do you have the right skills and experience for this role Read on to find out, and make your application.Youll own an established portfolio of accounts within your territory, spending the majority of your time out on the road meeting customers facetoface, carrying out account reviews and identifying opportunities to grow spend across our full product range. Your success will be measured through customer retention, increased spend, and product mix within your territory:What youll be doing:Managing and growing an existing portfolio of customer accounts within your territoryBuilding strong, trusted relationships with key decisionmakersConducting regular account reviews and facetoface customer visitsIdentifying opportunities to increase product range and spend within existing accountsProactively generating opportunities through outbound calls and onsite visitsPlanning and managing your own diary, appointments and customer preparation (samples, presentations and reports)Producing sales reports and maintaining accurate account administrationManaging pricing, gross profit and applying necessary price increasesSupporting tenders and price reviews when existing clients go to marketResolving customer issues proactively, including stock queries, slowmoving stock and lost businessWorking closely with your Packaging Consultant, Executive Sales Assistant and Inventory teamsAttending regular territory meetings to drive accountability, focus and resultWhat were looking for:Proven experience in account management or fieldbased sales, ideally within a B2B environmentStrong relationshipbuilding and communication skillsComfortable managing a territory and spending significant time customerfacingCommercially focused, with a track record of growing existing accountsHighly organised, xjdpvnf selfmotivated and able to manage your own workloadConfident handling pricing, tenders and customer negotiationsA professional and customerfocused approach at all timesWhats in it for you?Competitive salary with an attractive performancerelated bonusCar allowanceCompetitive benefits package, including pension and holiday entitlementA role focused on longterm customer relationships, not just new businessAutonomy to manage and grow your own territorySupportive team environment with clear accountability and shared goalsOpportunities to develop your commercial and product knowledge within a growing business
Created: 2026-04-28