E-Commerce Executive

E-Commerce Executive Location: Cannock Working Hours: 7:30am 4:30pm Monday Friday Benefits: Competitive Salary, Bonus Scheme, Pension Scheme, Free Lunches and additional holiday. As the Ecommerce Executive youll be working closely with the E-commerce Key Account Manager , youll help maximise revenue, reduce margin leakage, improve customer responsiveness, and ensure a seamless online customer experience. This is a high-energy, hands-on role where performance is measured through sales activity, margin improvement, operational efficiency, and customer outcomes . Key Responsibilities Identify and act on opportunities to increase GP% , reduce margin leakage, and optimise pricing and order quantities Manage and support outgoing e-commerce orders, ensuring fast turnaround and an excellent customer experience Support the E-commerce Key Account Manager with enquiries, quoting and customer communication, enabling focus on higher-value accounts Analyse e-commerce sales and order data to uncover growth, profitability and cross-sell opportunities Support the optimisation of the end-to-end e-commerce customer journey, from enquiry through to post-purchase Maintain and support e-commerce platforms, including product listings, pricing accuracy and inventory visibility Work cross-functionally with marketing, purchasing and customer service teams to improve e-commerce performance and customer retention Provide day-to-day support to the E-commerce Key Account Manager across account activity and customer management What Were Looking For Experience in e-commerce sales, inside sales, commercial operations or account support Strong commercial acumen with a focus on margin, pricing and profitability Confident outbound communicator with a proactive sales mindset Analytical skills with the ability to interpret sales and order data Strong attention to detail and operational discipline Comfortable working cross-functionally in a fast-paced environment Adaptable and resilient, with the ability to support change and platform transition Apply now for this role! TPBN1_UKTJ

Created: 2026-02-07