Job Title: Customer Services Key Account ManagerSalary: 28,800 - 37,425Location: Cambridge/Hybrid (expectation of 2 days in the officer per week)Contract: Permanent/Full Time (35 hours per week)This is an exciting opportunity for a Key Account Manager to join a passionate Customer Services team providing a concierge level of service for our customers and become a significant factor in generating customer advocacy.We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.About the role Proactively manage customer accounts, anticipate demand, and coordinate with internal teams to handle orders and requests.Monitor incoming customer requests, take ownership,...