Retail Supervisor

Job Description Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to:Support and guide a team to do their best workDeliver great service while keeping the store running smoothlyEnjoy 4060% discount on top outdoor brandsWork 24 hours per week on a rotating schedule including weekendsSound like your kind of role? Read on to find out more.About usWe believe life's better outdoors whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care.That's where you come in.As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away.We're part of the Cotswold Outdoor Group, which includes Runners Need and Snow+Rock three brands that share a love for the outdoors and a commitment to people and planet.What you'll be doingYou'll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you'll:Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunityLead by example on the shop floor by providing expert services such as boot fitting and gait analysisMentor new colleagues and help onboard them confidentlyManage store opening and closing duties as a key holderCarry out cashing up duties accurately and efficientlyLead in the absence of the Store or Assistant Store ManagerKeep the store safe, compliant and running efficientlyBring energy, organisation and motivation to your teamWe're looking for someone whoHas experience as a retail supervisor or in a similar supervisory roleIs confident handling responsibility and solving problemsLeads by example and builds strong connections with their teamStays focused under pressure and knows how to juggle tasksEnjoys being hands-on in a busy, customer-focused environmentWhat you'll get from usWe know that strong supervisors make a big difference, that's why we're serious about supporting you with rewards that reflect your role, ambition and wellbeing:12.97 per hour per hour (10.88 per hour for under 21s)Performance bonus of up to 765 per year (pro rata)Clear progression pathways and ongoing training from leadership skills to expert product knowledge4060% staff discount across all our outdoor and active brandsUp to 33 days holiday, with the option to buy moreAccess to wellbeing support including free, confidential servicesPerkbox membership savings on food, travel, fitness, entertainment and moreCompany pension scheme to help plan for your futureHands-on experience in a fast-paced, values-driven environmentEveryone's welcomeWe welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.This advert may close early if we receive a high number of applications, so don't wait too long to apply.JBRP1_UKTJ

Created: 2026-03-11