Clinical Administrative Coordinator - New England Eye Center - Cambridge

Clinical Administrative Coordinator - New England Eye Center - CambridgeApply at New England Eye Center - Cambridge. This is a full-time position posted 2 days ago (Requisition ID: R18234).Job Profile Summary This role provides administrative and business support to help achieve operational goals. It involves clinical administration duties such as strategic planning, resource allocation, and supporting practice growth. The role is entry-level, requiring minimal prior experience, with routine work under supervision.Job Overview Under supervision, supports clinic activities, provides administrative support to clinical providers, manages documents, and handles project tasks. Maintains high customer service levels during patient interactions and plays a key role in revenue cycle, clinic operations, and patient experience.Job Description Preferred Qualifications:High School diploma or equivalentTwo years supporting customersBilingual skillsResponsibilities:Schedule patient appointments and follow-ups, including testing and surgeriesAssist with scheduling templatesAnswer phones, triage calls, respond to patient requests, take messagesCheck-in patients, verify demographic and insurance infoSupport revenue cycle activities like registration and insurance verificationCollect copaymentsPrepare medical records and input data into EMRMonitor patient flow and communicate delaysAssist with billing and reconciliationPerform general office tasks: faxing, filing, mailing, supplies, calendar, mailSupport department physicians with clerical tasksParticipate in performance improvement projectsPhysical RequirementsFrequent sitting, occasional standing, lifting 10-15 lbsExposure to dust and office discomfortsManual dexterity for keyboardingAbility to see and read reports on screenHear instructions from staffPotential exposure to blood and other materialsSkills & AbilitiesStrong communication skills, oral and writtenProficient with email, MS Office, scheduling softwareInterpersonal and organizational skillsAbility to multitask and prioritizeFlexible work attitudeKnowledge of third-party billingMaintain confidentiality of medical information#J-18808-Ljbffr

Created: 2025-07-21