Clinical Operations Manager

Job Title: Clinical Operations ManagerLearn more about the general tasks related to this opportunity below, as well as required skills.Salary: 33,00040,000 (DOE)Location: Office-based with hybrid workingAre you a dynamic leader with a passion for operational excellence and people development? Do you thrive in a fast-paced environment where your ideas and initiative can make a real impact?A leading UK provider of Occupational Health services, is looking for a Clinical Operations Manager to lead and inspire a dedicated team. With over 300 clients across diverse sectors, they are committed to delivering high-quality, client-focused healthcare solutions.As Clinical Operations Manager, youll be at the heart of our service delivery, responsible for:Leading and developing the Clinical Operations TeamManaging client relationships and ensuring service excellenceOverseeing the OH software system and driving process improvementsSupporting business strategy and contributing to growth initiativesEnsuring compliance, quality, and continuous improvement across operationsPerson SpecificationEssential Skills & ExperienceMinimum 1 year in Operations Management and 2 years in Customer Service.Strong Microsoft Office and Excel skills.Experience in process optimisation, project management, and data analysis.Leadership, conflict resolution, and change management capabilities.Experience with Cority or similar OH software is desirable.Understanding of GDPR and medical records compliance is desirable.Personal QualitiesOrganised, analytical, adaptable, and detail-oriented.Strong communicator with a customer-focused mindset.Holds a full, clean driving licence and access to a vehicle.Employee Benefits25 days holiday (pro rata)Hybrid workingLife insurance, flu vaccination schemeHealth Shield (EAP, GP Anytime, SkinVision)Retail and gym discountsPlease Note: A full, clean driving licence and access to a vehicle is required due to our office location.TPBN1_UKTJ

Created: 2025-07-16