Documentation Specialist

Owen Reed is looking for a Document Centre Specialist for a top law firm in London.This is a part-time, 15-month fixed-term contract role, fully remote, with working hours of 09:00–17:00.Owen Reed is seeking an experienced and highly motivated Document Centre Specialist to join the Document Centre team of a leading law firm. This is a fully remote opportunity offering the chance to develop your professional experience within a collaborative and fast-paced environment.This role is offered on a 15-month fixed-term contract and would suit a skilled document production professional with strong technical expertise, exceptional attention to detail and a client-focused approach.The RoleAs a Document Centre Specialist, you will be responsible for delivering high-quality document production services, supporting internal clients, and acting as a key interface for Document Centre services.Key ResponsibilitiesPrepare documents accurately and efficiently in line with established templates, brand guidelines and production best practicesAct as a key client interface for Document Centre servicesDeliver high-quality services within deadlines, with a strong focus on responsiveness, client satisfaction and service excellenceProvide effective client communication and build trusted professional relationshipsDevelop and maintain strong relationships with team members and key stakeholdersSupport workflow coverage and assist with the smooth operation of the Document CentreLiaise effectively with Document Centre Managers as requiredSupport ongoing personal development, including both technical and soft skill growthDemonstrate flexibility and contribute to service delivery across changing business needsReport directly to the Shift Team LeadSkills and Experience RequiredAt least 3 years’ document production experience, ideally within a professional services environmentPrior legal production experience and workflow management knowledge is advantageousAdvanced technical knowledge and excellent working knowledge of document production practices and technologiesExcellent MS Office skills, including Word, PowerPoint and ExcelStrong ability to manage multiple projects simultaneously and work accurately under pressureAbility to work independently, using initiative and sound judgmentExcellent concentration in a fast-paced environment with competing demandsExceptional attention to detail and commitment to consistently producing high-quality workAbility to handle confidential information with discretionStrong interpersonal skills and ability to work effectively with colleagues at all levelsExcellent communication skills and confidence dealing directly with clientsCommitment to professionalism, superior customer service and accountabilityPositive approach to feedback, continuous improvement and professional developmentStrong self-motivation with a proactive, can-do attitudeHigh level of personal and professional integrityIn-depth understanding, or willingness to develop knowledge, of firm branding guidelinesMotivation to continually improve software skills to meet changing client requirementsFlexible and adaptable approach, including willingness to support overtime or shift changes where requiredDependable, solutions-focused and willing to go the extra mileCollaborative team player who shares best practice and works well with others

Created: 2026-04-28