Apprentice Customer Service Advisor

Full time: ApprenticeshipHourly rate: 11.09Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DHThe RoleThis is customer service, so lets keep it simple. Would you love working in customer service? Do you wantunlimitedearningpotentialwith a super simple,uncappedbonus scheme?If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be thebackboneof our business by supporting and being there for our customers. Working inCustomer Service, your job will be to show our existing customers why theEE familyis the right one for them.We are more than ateamat EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional andpersonalservice every single time. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship.Your Future With UsWe arepassionateabout helping you progress your career and are committed to your growth and development. When the time is right for you, well be right there and will do everything we can to help you get to where you want to be.Enrolling onto ourAspireprogramme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.OurAspireprogramme is just one example of how we can help you move yourcareerforwards, and if youd like to know more just ask!Wondering If Youre What Were Looking For?We believe in a completelypersonalenvironment, where youre treated like you want to be treated. Werecommittedto working together to build acommunitywhere everyone feels they belong. Whatever yourage,race,sexuality,disability,religionorgenderidentity, we recognise andcelebrateour differences and embracediversityat all levels. Everyone iswelcomeat EE.Wondering Whats In It For You?Being part of the EE family brings a huge number of benefits including the below:Agreatstarting salary of21,620, plusincentivesthroughout the yearOurSmart working modelwhich supports you to create aflexible workingroutine that works for youHugediscounts of EE & BT products including your Mobile and Broadband saving youhundredsofpoundsevery yearBrandnewsites! We are currently refurbing all our contact centres to make themstate of the artand a great place to workVolunteering days, so you cangive backto your local communityOptional Private Healthcare and Dental, foryouand thefamilyA share scheme where you caninvestin the company at adiscountedrate25 days holidaywith the option to buy moreOptional Pension scheme toprotectyourfutureCritical IllnesscoverGym membershipdiscountsDiscountsoff attractions for thefamilyall year roundThe smaller bits like;freeparking on our sites,freetea and coffee, and even aconciergeWhat Are You Waiting For?If you think youd be a great fit wed love to hear from you. Reach out to get the conversation started!

Created: 2025-07-24