Customer Service Administrator

We are currently recruiting for a client in Burnley who are looking to recruit a Customer Service Administrator. This position is being recruited on a temporary basis but for the right person this position could become permanent. The successful candidate must have previous customer service experience. Please see below duties and responsibilities:Duties and Responsibilities* Handling customer enquiries on quotations and issuing prices and delivery dates for spare parts.* Processing customer orders, issuing order acknowledgments, confirming prices and dispatch dates.* Managing any urgent customer requirements outside their agreed shipment dates.* Arrange urgent direct shipments from suppliers to customers.* Ensure that all the agreed paperwork is issued accordingly in relation to orders, shipments and Customs.* Where necessary create Customs documentation for export shipments.* Handle returns from customers or quality defects from customers or suppliers and arrange replacements, credits or repairs.* Liaise with other departments to solve customer problems.* Any other duties as defined by your manager.Hours of work* Monday - Thursday 8am - 5.30pm with a lunch time finish on a Friday ( 40 hours per week )* Paid on a weekly basis via ourselves.If you feel you have the right experience for this role and you are immediately available or available at short notice then ...

Created: 2025-07-19