CCTV & Alarm Monitoring Operator

Join a multi-award-winning industry leader in remote security and alarm monitoring. We’re looking for a detail-oriented, calm-under-pressure professional to join our 24/7 operations centre.Shifts: 4 Nights On / 4 Nights Off | 12-hour shifts | 20:00–08:00What You’ll Be DoingMonitoring live CCTV feeds for suspicious or criminal activityResponding to incoming alarms and escalating incidents as neededHandling inbound and outbound calls to clients, emergency services, and security teamsAccurately recording incident details and preparing concise reportsMaintaining high levels of situational awareness and professionalismWhat We’re Looking ForExcellent attention to detail and problem-solving skillsConfident and professional telephone mannerExperience in call handling or customer service preferredAbility to multitask and remain calm under pressureA strong team player with a customer-first attitude5 years’ verifiable employment references (essential)What’s in It for YouFull SIA training provided – kick-start or grow your career in securityEnhanced public holiday pay:Double pay on bank holidaysTriple pay on Christmas Day, Boxing Day and New Year’s Day£50 birthday bonusAnnual loyalty bonuses for your first 5 yearsPerformance reward: £35 per verified incident that leads to arrestMedicash health plan covering dental, optical, physiotherapy and virtual GP accessAccess to retail, cinema and gym discountsMonthly recognition events and a supportive team cultureReady to play a key role in public safety and crime prevention?Apply now to become part of a trusted, high-performing security team.

Created: 2025-07-23