Regional Service Manager

Regional Service ManagerBristol based covering the South WestCirca 55k company vehicle bonusExciting opportunity available for a Regional Service Manager with commercial operations background to join a market leading special purpose vehicle organisation to deliver the highest possible levels of customer service toSouth West region (based in Bristol) and ensure the Service Centre operates in an efficient and effective way.Regional Service Manager Responsibilities:Attend to customer requirementsMaximise the use of the resources available to the Service CentreEnsure that the service technician's work is completed to the highest mechanical standardsAdministration activities are completed correctlyAlways ensure that a high standard of depot housekeeping and cleanliness is maintained, with focus on image standards.When necessary, assist the Service Centre controller with the prioritising of the engineer workload to ensure that all work is covered in good time.Ensure that the Service Centre monthly objectives are completedContinually monitor depot overheads and ensure spend does not exceed budget.Maximise the profitability of the Service CentreContinual monitor and look to improve Service Centre staff efficiency, productivity, and utilisation.Provide technical support to problem jobs.Ensure the correct levels of parts are held in both the Service Centre parts department and technician's van.Ensure the highest level of 'Fixed First Visit' is achievedApproving holiday within the Service Centre.Identify technician trainingAnnual and probationary personal appraisalsMake regular customer visits as required.Control of contractsRegional Service Manger Qualifications/Experience:Previous experience in service manager roleComfortable in a customer facing experienceFrom special purpose vehicle/plant/ manual handling/ HGV backgroundGood communicatorExperienced with SAP system (Desirable)Good management experienceClean driving licenceIf you're in the Regional Service Manager click apply nowThank you for your application. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.INDKAJBRP1_UKTJ

Created: 2025-10-30