Funeral Branch Manager

Funeral Branch ManagerCheck out the role overview below If you are confident you have got the right skills and experience, apply today.(Internal job title: Senior Funeral Director - this is the contractual title)Location: R. Davies & Son Funeral Directors, Covering BristolSalary: Up to 35,000 per annumFull Time | Includes on-call rotaLead with care. Lead with standards. Lead with purpose.We are looking for a compassionate, capable and commercially aware Funeral Branch Manager to lead our branch in Larkhall.Internally, this role carries the contractual title of Senior Funeral Director, reflecting its seniority and responsibility within our funerals business.This is a leadership role for someone who combines empathy with operational strength. You'll guide families through some of the most important moments of their lives while leading your team to deliver consistently high standards, regulatory excellence and sustainable branch performance.Why This Role MattersEvery branch is built on trust - trust from families, colleagues and the wider community.As Funeral Branch Manager, you are the standard-setter. Around 70% of your time will be spent delivering and overseeing funeral services. The remaining time will focus on leading people, maintaining operational control, managing compliance and ensuring the branch performs both commercially and professionally.You will be responsible for:Leading and developing your teamMaintaining high service and care standardsEnsuring regulatory compliance and audit readinessSupporting at-need performance and funeral plan conversationsBuilding a strong, visible local presence Your ImpactLead and Support Funeral ServicesDeliver complex funeral arrangements with professionalism and empathyGuide families clearly through options and next stepsRun pre-funeral briefings and oversee service deliveryObserve arrangements and funerals to uphold care standards Manage and Develop the TeamLead recruitment, onboarding and ongoing 1:1 performance conversationsManage rotas, holiday and sickness coverEnsure regulatory training and compliance standards are metEmbed accountability, professionalism and ownershipSupport succession planning and development Drive Operational ExcellenceOversee branch standards and high-quality care of the deceasedMaintain accurate records and legal documentationEnsure inspection readiness and regulatory complianceMonitor costs including overtime and hire carsIdentify service improvements and implement change Build Local PresenceLead local marketing activityDevelop relationships with care homes, celebrants and community groupsRepresent the branch at memorials and eventsPromote services in a supportive, consultative way What We're Looking ForWe welcome applications from candidates with:Experience leading and developing teams in service-led environmentsA strong track record of maintaining standards and complianceConfidence operating within regulated or policy-driven environmentsCommercial awareness and comfort working with targets and cost controlStrong organisational and documentation skillsCalm decision-making in emotionally sensitive situationsA full UK driving licenceFlexibility to work evenings, weekends and on-call Funeral sector experience is desirable but not essential. xjdpvnf We are open to candidates from other regulated, service-focused industries where high standards, community engagement and people leadership are central.What We OfferComprehensive induction and structured developmentOpportunity to complete professional qualifications via our apprenticeship programmeBonus potentialLife assurance coverEmployee Assistance Programme30-33 days holiday (including Bank Holidays)Contributory pension schemeRelocation package considered If you are ready to lead with empathy, set clear standards and build a branch that families trust, we would love to hear from you.

Created: 2026-03-17