Technical Sales Support

Job DescriptionTechnical Sales Support Bristol | Full-Time | 25-32k + Bonus | High-Growth CompanyAbout the CompanyLaunched in 2021, theyve grown from a two-person start-up to a thriving team of 9, with turnover increasing from 2.3M in Year 1 to a projected 8M in Year 5. Their mission? To revolutionise fire safety by pairing high-performance products with exceptional technical expertise.The supply state-of-the-art fire safety ventilation products to the UK construction industry, typically via specialist ductwork and M&E contractors. From fire dampers and smoke control systems to fully compliant control units, their products are manufactured to the highest standards at our dedicated facility in the Czech Republic.They're growing fast and looking for someone who can grow with us.About the RoleThis is not your average support role. As the Technical Sales Support , youll become a crucial link between the technical and commercial teams - ensuring customers receive the expert guidance they need to make the right decisions.Fire safety is complex, and your customers rely on you for clarity and confidence. Youll liaise directly with clients to understand their technical needs, ensure the correct products are specified, and support the sales and estimating teams with vital project information.You'll develop a deep understanding of their product range and become confident speaking to both engineers and procurement professionals, delivering standout customer experiences across phone, email, and video calls.What Youll DoBuild strong relationships with clients, guiding them through technical queries and product selectionCollaborate with the Technical Manager and Estimating team to ensure proposals are accurate and aligned with client needsProvide technical insights that add real value to the sales processOffer internal technical support, sharing knowledge to help the wider team growStay curiouscontinually learning about products, standards, and the fire safety sectorWho Were Looking ForWe value potential just as much as experience. You dont need to tick every box, if youre motivated, detail-driven, and eager to learn, wed love to hear from you.Must-Have Qualities:A mechanical mindsetwhether through work experience, education, or hobbyExcellent attention to detail and a proactive attitudeConfident communicator with great written and verbal skillsAble to juggle multiple priorities and adapt quicklyFriendly, team-oriented and eager to contributeTechnical Skills:Comfortable using Microsoft Outlook, Word, ExcelAbility to learn technical product knowledge and industry standardsWhat We OfferBetween 25k & 32k (BOE) + annual performance bonus25 days holiday + bank holidaysMatched pension up to 6%Life insuranceLaptop providedFree parking at our Aztec West officeA fast-growing, forward-thinking company with clear progression opportunitiesSupportive training and career developmentA collaborative, ambitious team where your voice mattersIf you're ready to take the next step in your career with a business that's going placesapply now. You miss 100% of the shots you dont take.

Created: 2025-07-04