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Senior Channel Marketing Manager

NEOS Hospitality - Bristol, England

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Job Description

Job DescriptionSenior Channel Marketing Manager Bristol ClusterLocation: BristolFull-TimeReporting to: Operations Manager About the RoleWe are seeking a strategic, commercially focused Senior Channel Marketing Manager to lead the sales and marketing agenda across our our venues in Bristol, Circuit and Barbara's. This is a key leadership role, responsible for translating brand vision into local marketing execution while driving pre-booked sales.You will guide, support, and develop a team of Channel Marketing Managers, ensuring marketing strategies are executed to the highest standard and aligned with both brand guidelines and business objectives. This role is ideal for a dynamic leader with a passion for guest-first marketing, performance management, and driving profitability through best-in-class local activation.Key ResponsibilitiesStrategic Planning & ExecutionLead the delivery of the Bristol cluster marketing strategy, ensuring alignment with business priorities and guest segmentation insights.Develop and oversee annual communication and activation plans, ensuring relevance, impact, and consistency across venues.Own the pre-booked and corporate sales strategy across the cluster, supporting commercial growth and local partnerships.Team Leadership & DevelopmentDirectly manage and coach the venue-based Channel Marketing Managers, fostering high performance and personal development.Induct, mentor, and guide new marketing managers to ensure consistent delivery of strategic initiatives.Lead weekly marketing updates in Cluster Ops meetings and facilitate quarterly Sales & Marketing review sessions with venue teams.Performance Management & ReportingTrack and report on team KPIs, measuring execution against targets and ensuring accountability.Review and manage the cluster marketing budget in collaboration with the Operations Manager, ensuring investment is directed for maximum ROI.Provide final sign-off for all venue marketing plans to ensure alignment with overarching cluster objectives and brand compliance.Operational ExcellenceAct as super user for all cluster marketing systems, driving digital adoption, consistency, and best practices.Ensure ongoing education and support for the team around marketing tools, platforms (e.g., Canva, social media, booking systems), and evolving processes.Champion innovation, driving creative thinking and tactical responsiveness to market trends and guest behaviours.Qualifications & ExperienceMinimum 3 years' experience managing a team of marketing or sales professionals, ideally within the late-night or hospitality sector.Strong understanding of local marketing execution, brand alignment, and sales-driving promotional strategy.Demonstrated experience managing budgets, KPIs, and operational planning.Proven success in networking and building commercial relationships.Proficiency with marketing tools and platforms including Canva, social media schedulers, and booking systems.

Created: 2025-07-06

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