Claims Handler

Job Description Job Title: Claims Handler Corporate & SME ClientsLocation: Bristol (with occasional travel to London)Salary: Up to 45,000 DOEAbout the CompanyOur client is a well-established and growing independent insurance brokerage with a strong reputation for delivering high-quality service to commercial clients across the UK. They manage a significant portfolio of large SME and corporate accounts and pride themselves on building long-term relationships through expertise, responsiveness, and a client-first approach.The RoleAn exciting opportunity has arisen for an experienced Claims Handler to join the Bristol office, supporting a portfolio of large SME and corporate clients. This role will involve managing a diverse claims book while working closely with Account Executives, insurers, and clients to ensure claims are handled efficiently and professionally.The successful candidate will play a key role in delivering a high-quality claims service and will occasionally travel to London to attend client meetings and presentations alongside the broking team.Key ResponsibilitiesManage a portfolio of commercial claims from first notification through to settlementProvide proactive claims support to large SME and corporate clientsLiaise with insurers, loss adjusters, and other stakeholders to progress claims efficientlyAdvise clients on claims strategy and policy coverageSupport Account Executives with claims reviews and client presentationsMaintain accurate claims records and ensure compliance with internal proceduresIdentify opportunities to improve claims outcomes and client experienceAbout YouPrevious experience in a commercial insurance claims handling roleExperience dealing with SME or corporate client claims preferredStrong understanding of the commercial insurance market and claims processesExcellent communication and relationship-building skillsAbility to manage multiple claims and prioritise workload effectivelyComfortable presenting claims updates in client meetings when requiredWillingness to travel occasionally to London for client engagementsWhats on OfferSalary up to 45,000 depending on experienceOpportunity to work with high-value SME and corporate clientsSupportive and collaborative team environmentClear opportunities for professional development and career progressionHybrid working options availableIf youre an experienced commercial claims professional looking to work with complex SME and corporate accounts while developing your client-facing skills, this could be an excellent next step in your career.

Created: 2026-03-20