IT Field Service Technician (Contract) - 461776

IT Field Service Technician (Contract) Location: Abbey Wood, Bristol (BS34) Clearance: Government SC Clearance Required Start Date: ASAP End Date: 30 June 2026 Schedule: Monday-Friday, 08:30-17:00 Contract Type: Consultant (IR35 In Scope) Pay Rate: 18.87 per hour About the Role We are looking for an experienced IT Field Service Technician to join a secure, high-profile environment. This role involves managing IT hardware and stock, performing repairs, and ensuring service levels are maintained across multiple sites. Key Responsibilities Ticket Management: Handle and update service tickets for your hub and surrounding spokes, ensuring SLA compliance. Stock & Asset Management: Manage hub stock, scan items in/out, and maintain accurate asset records. Disposals: Oversee hardware disposals in line with contractual requirements. Hardware Repairs: Triage and repair in-warranty equipment; liaise with vendors for parts and returns. Locker Replenishment: Ensure lockers are stocked appropriately. Service Improvement: Identify potential issues and suggest improvements to your Team Leader. Compliance: Follow all site regulations and agreed processes. What We're Looking For Experience: 2+ years in a PC field service or workshop environment. Technical Skills: Familiarity with hardware repairs; HP & Dell accreditation (or willingness to train). Clearance: Must hold or be eligible for SC Clearance (UK National with UK passport). Driving Licence: Full, clean UK driving licence required. Flexibility: Must join the out-of-hours rota and standby schedule. Additional Details Holiday Entitlement: 31 days (pro-rata) IR35 Status: In Scope Pay Rate: 18.87 per hour Why Join Us? This is a fantastic opportunity to work in a secure environment, gain hands-on experience with leading hardware vendors, and contribute to a critical IT support operation. If you're proactive, detail-oriented, and thrive in a fast-paced setting, we'd love to hear from you. Apply Now to take the next step in your IT career. TPBN1_UKTJ

Created: 2025-12-15