Salon Manager

A Luxury, Multi-Award-Winning Salon in the heart of Londons West End are seeking a highly competent Salon Manager to uphold 5 Star standards and to ensure that every customers journey is seamless and memorable. Benefits 37,000 per annum 10% commission on retail sales Friendly and supportive team Company Pension Closed Sundays Responsibilities Running all aspects of the salon including Front-of-house / Reception / Operations Ensuring all clients are treated as VIPs with the utmost care and respect Managing Front of House, reception, stylists, beauty experts and junior staff Liaising with stylists and beauty experts to ensure that the diary is always accurate Supervising front-of-house team to ensure continuous first class customer service Dealing with e-mail and telephone enquiries Possess excellent product knowledge to upgrade client services and maximise sales Liaising with suppliers, ensuring any special deals are utilised Maintaining stock levels and stock orders, minimising wastage Ensuring the salon is kept immaculately clean and tidy at all times Cashing up daily takings / banking when the Receptionist is off Dealing with any salon maintenance requirements Dealing with all health & safety aspects within the salon Reporting back to Directors with any staff issues Hours Rota 1: Mon (9-7), Tue (8-7), Wed (11-8), Thu (11-8) Rota 2: Mon (9-7), Tue (8-7), Fri (11-8), Sat (8-7) Requirements At least 5 years experience held as a Senior Salon Receptionist or Salon Manager Outstanding communication and organisational skills, demonstrating integrity A positive team player with the ability to manage and supervise staff Familiar with software systems and spreadsheets Pro-active, able to multi-task and work well under pressure TPBN1_UKTJ

Created: 2025-12-03