Claims Handler

Reporting to the Account Manager for Real Estate, you will be responsible for handling a portfolio of property & liability claims for both the UK and Europe, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security. Benefits: Competitive annual leave Pension plan Structured career development Performance-linked recognition and opportunities to take on higher responsibility over time People-first culture The business reinforces diversity and inclusion as part of its workplace values Hybrid office/home Cycle-to-work programme Close to local amenities Great transport links Your responsibilities will include: Investigating, negotiating and agreeing settlement of claims in a professional manner Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims Liaising with stakeholders overseas Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales Ensuring time reporting and billing is compliant with internal standards, processing and systems Ensuring invoices raised are accurate and timely Liaising closely with the Adjusters where appropriate Attend client review meetings About you - Knowledge and Experience: Ideally, successful candidates will have gained experience in the real estate/commercial property loss adjusting sectors, demonstrating a focus on quality, communication and organisational skills. They will have proven capability in negotiation, decision making, and problem-solving skills, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative. This is a full-time, 9am - 5pm position We look forward to hearing from you please apply! TPBN1_UKTJ

Created: 2026-01-15