Customer Service Administrator

Job IntroThis is a permanent opportunity for an enthusiastic Customer Service Representative to join a busy firm in Bradford within the automotive industry. This is a hybrid role (3/4 days in the office whilst training and 2/3 days in the office after training). This is a fantastic opportunity for someone with administrative and customer service experience.Job ProfileThe role will focus on delivering outstanding customer service and high-quality sales support to customers. You will support the Customer Service Team Leader with day-to-day operations, ensuring orders, deliveries, and administrative processes run smoothly and efficiently.Duties Include:• Managing the complete order-to-shipment process• Daily communication with customers and different departments within the business• Monitoring and resolving delivery issues promptly• Processing customer pricing approval requests and following up with relevant departments• Setting up and maintaining accurate customer account records• Assisting with invoicing and resolving related queries• Managing stock and delivery schedules• Following all internal procedures and audit requirementsExperience, Skill Set and/or Qualifications Required:• High level of written and verbal communication• Strong working knowledge of Microsoft Office• SAP knowledge and experience (highly desirable)• Previous experience in a customer service or administrative environment (essential)• Background in the automotive or related industry (advantageous)• Strong attention to detail and organisational skillsHours: 39 hours per weekSalary: 27,000 – 30,000 depending on experienceWork Location: Bradford (hybrid working - 3/4 days on site whilst training and 2/3 days on site after training)Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.(Jo Holdsworth Recruitment - Recruitment Agency

Created: 2025-12-15