Immigration Caseworker

Immigration CaseworkerRead on to find out what you will need to succeed in this position, including skills, qualifications, and experience.We are seeking a motivated Immigration Caseworker to train to IAA Level 2 and provide high quality advice to people experiencing immigration issues.Position: Immigration Caseworker Salary: 27,089 to 28,783 per annum, dependent on experience Location: Bournemouth, Christchurch and Poole Hours: Full time, 37 hours per week Contract: Fixed term, 12 months Closing Date: Monday 2 March 2026, 9amAbout the RoleThis role has been created as part of a funded project to train two Immigration Caseworkers to IAA Level 2 and expand local immigration advice provision. Immigration advice is regulated and highly complex, so you will follow a structured training programme while managing an independent caseload with support from a specialist team.Key responsibilities include:Working towards an agreed IAA qualification level with a personalised training planKeeping accurate training and supervision records in line with regulatory requirementsProviding face to face and remote immigration advice to local residentsManaging a caseload and preparing applications, letters and supporting documentationLiaising with statutory and non statutory bodies on behalf of clientsMaintaining clear, compliant and confidential case recordsSupporting colleagues with immigration related queriesKeeping up to date with immigration law, policy and best practiceContributing to service development, reporting and quality assuranceRepresenting the service at relevant meetings and with partner agenciesAbout YouYou do not need previous experience as an Immigration Caseworker, but you must be able to demonstrate the potential to work in a regulated advice environment.Essential skills and experience include:High level of written and spoken EnglishStrong writing skills for reports, letters and submissionsAbility to manage multiple tasks with excellent attention to detailExperience of working with vulnerable people in a sensitive and professional wayConfidence using IT systems for case recording and document productionAbility to follow procedures and maintain high standardsStrong interpersonal and communication skillsCommitment to equality, diversity and inclusive servicesApplications are welcomed from people with lived experience of migration.About the OrganisationThe organisation provides free, independent and confidential advice to thousands of people each year across Bournemouth, Christchurch and Poole. Services include welfare, benefits, debt and specialist projects such as immigration and hate crime support. The organisation works locally while being part of a national advice network, using evidence from client work to improve services and influence change. xjdpvnf In ReturnOngoing training and developmentGenerous annual leaveAccess to online health and wellbeing resourcesEmployee Assistance ProgrammeEmployer pension contributionsLife leave policy, including an extra days leave for your birthdayOther roles you may have experience of could include: Immigration Adviser, Caseworker, Advice Worker, Support Worker, Welfare Adviser, Legal Support Officer, Client Adviser, Project Worker, #INDNFPIf you are organised, motivated and keen to build a career in immigration advice while supporting people at a critical time in their lives, this could be a great next step.PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Created: 2026-02-07