Service Engineer - Fire

Job DescriptionService Engineer - FireWhy join our JCI/ADT team?We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-Competitive basic salary with excellent additional earnings potentialOptional OvertimeGenerous callout payments Best in the industryTravel Time Averaging 3% of basic salaryEngineering Commission scheme Averaging 7% of basic salarySales referral incentive schemePension we match up to 7%25 days holiday plus bank holidaysCompany Vehicle, uniform, all PPE, tools and ongoing training providedIndustry leading Health & Safety and an employee assistance programCareer progression opportunitiesOur team average 20+ years length of serviceStaff referral scheme up to 2,000What can Johnson Controls do for you?We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world thats safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.What you will doOur Service Engineers are involved in servicing Fire Alarm Systems. The successful engineer will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team. The successful Engineer will cover a regional area.How you will do itProvide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships.To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.Ensuring your time is managed efficiently and jobs are prioritised correctly.Correctly complete Engineer work reports or checklist as appropriate.What we look forExperience within the Fire industry with knowledge of repair and maintenance of large systems. Expert knowledge in mainstream and top end Fire, Gas and Aspiration systems.Working knowledge of industry standards and have a logical approach to troubleshooting together with good computer skills.Had or have previous experience working in a customer facing environment.Must hold a full clean driving license.The ability to lift and climb ladders and be comfortable working at height.Preferred:-Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA#RMDFL

Created: 2026-03-19