Service Manager - Bournemouth & Poole

Job Description Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Job Description The Opportunity Service Manager Bournemouth & Poole We are seeking an experienced and passionate Service Manager to lead our supported living services across Bournemouth and Poole. This role oversees a 12-bed supported living scheme and 3 single-occupancy homes in Bournemouth (close to the university campus), alongside an additional single-occupancy home in Poole. Together, these services deliver approximately 1,200 commissioned hours per week, supporting young adults with learning disabilities, autism, and complex needs. You will be supported by a dedicated Area Manager and Regional Director, while having the autonomy to lead in your own style driving high standards, building strong teams, and achieving meaningful outcomes for the people we support. Were looking for a leader who: Leads with positivity, compassion, and confidence Inspires teams to deliver outstanding, person-centred support Champions quality, safety, and continuous improvement Understands the complexities of supporting individuals with learning disabilities, physical disabilities, personality disorders, psychosis, and behaviours of concern, including self-harm This is an opportunity to make a genuine difference every day enabling the people we support to live independently, with dignity, purpose, and fulfilment in their own homes. Top of Form Bottom of Form In this role, you will: Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme. You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs. Drive service improvements and quality standards Build strong relationships with your team, families, and communities Youll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services. What Youll Bring A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it) Strong experience in operational and people management A valid UK drivers licence and willingness to travel locally A genuine passion for quality care and the ability to lead by example Were looking for individuals who embodyempathy, courage, honesty, equality,andpassion. If that sounds like you, wed love to welcome you to the team. Why Join Lifeways? When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:Caring Honest One Team Innovative Courageous Equal Youll get: Enjoy financial wellbeing tools with Stream real-time pay tracking, savings features, and instant access to earned pay when you need it. Leadership development programmes & progression pathways A supportive, inclusive workplace culture Matched contribution company pension scheme Wellbeing resources and mental health support Reward and Recognition Schemes Discounts on shopping, tech, travel, and more through CHOICE Rewards Why Now? We are on a bold journey to become the Care Provider of Choice and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care. As a leader, youll have the authority, resources, and support to shape your teams culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words theyre lived values. xcunqrw At Lifeways,youre not just anyone. Youre a leader who can make a difference every single day. #LI-SV1

Created: 2026-04-10