Product Manager - M365 Resiliency

Job DescriptionJoin JP Morgan Chase's Collaboration and Communication Product Line to enhance productivity for our global workforce and clients. We seek a Product Manager to ensure the resilience of our Microsoft 365 ecosystem, including Exchange Online, OnePromote, and Teams. Collaborate with engineering to design recovery plans, protect data, and maintain compliance. Your expertise will minimize downtime and data loss, supporting operational resilience in a people-oriented culture that values user experience and continuous improvement.You will also work closely with risk, and business stakeholders, building consensus where necessary, to develop comprehensive backup, monitoring, and incident response frameworks tailored to the unique risks of the M365 stack. This includes evaluating and deploying backup solutions, establishing clear recovery objectives, and ensuring that recovery processes are rigorously documented, tested, and aligned with JP Morgan's business continuity goals. Your expertise will be instrumental in preparing the organization to respond decisively to major outages or data integrity threats, minimizing downtime and data loss while supporting a culture of operational resilience.We have a people-oriented culture embracing the power of user experience, experimentation, learning and continuous improvement. You'll work in a collaborative, trusting, thought-provoking environment—one that enc...

Created: 2025-07-19