Aftersales Manager

Aftersales Manager – BYD / Suzuki - Boston, LincolnshireSalary: Up to £35,000 + £15,000 OTE BonusAre you an ambitious, driven, and ready to take the next step in your automotive career?An exciting opportunity has arisen at Boston BYD / Suzuki for an Aftersales Manager to lead our small but busy workshop, driving performance, customer satisfaction, and team development.This role is ideal for a rising star — perhaps an experienced Service Advisor, Workshop Controller, or Assistant Manager — looking to step into a management position and make their mark within a progressive, family-owned dealer group.The RoleYou’ll be responsible for leading the aftersales operation to deliver outstanding results in labour sales, workshop efficiency, and customer satisfaction.You’ll:Manage the day-to-day running of the Service and Workshop departments.Drive labour sales performance to achieve and exceed monthly targets.Deliver exceptional customer experiences with industry-leading CSI scores.Motivate, coach, and develop your team to maximise potential and retention.What We’re Looking ForWe’re seeking a motivated and capable individual with:Proven experience in a Service, Workshop, or Aftersales environment.A desire to lead, inspire, and develop a small but talented team.Strong organisational, communication, and problem-solving skills.A passion for customer care and operational excellence.The ambition to grow within a forward-thinking, family-led group.What’s on OfferUp to £35,000 basic salary + £15,000 OTE bonusOpportunity to lead a respected BYD / Suzuki Aftersales departmentOngoing training, development, and career progressionSupportive culture with clear routes for advancement

Created: 2025-11-20