Customer Service Representative (Remote)

Job DescriptionAbout the CompanyAre you passionate about helping people and implementing solutions in a fast-paced technical & social media environment? Were looking for dedicated individuals to support our customers in maximizing opportunities in our AI, blockchain powered, social media platform. Training is provided for competent candidates! We are USA based and time zone is EST.About the RoleWhat Youll Do:Guide customers with Web3 social media profile setup via phone, email, and chatAssist users with cryptocurrencies and connecting their digital walletsEducate users on platform navigation through various communication channelsDeliver clear, insightful answers about platform features and advertisingCollaborate with internal teams to address customer needs effectivelyQualifications13 years of relevant experience - social media, Crypto and some basic AIRequired SkillsStrong phone etiquette, communication, and interpersonal skillsProven ability to multitask, stay organized, and prioritize effectivelyFamiliarity with Crypto, social media, Web 3.0, blockchain, and AI applicationsFluency in EnglishIf youre driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply Today!

Created: 2025-07-03