Tenancy Sustainment Officer

Job Description ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Tenancy Sustainment Officer to work with a leading housing association in the Bolton area supporting clients experiencing homelessness, mental health, and substance misuse.Hours: 37.5 Mon to FriContract: TempRate: 13.02p/h This role is to cover shifts at our services in Bolton and Bury, shifts vary from 9 to 5 but also earlies and lates. If you are passionate, flexible and have experience and knowledge of working with clients who are experiencing substance misuse, homelessness and mental health we would like to hear from you.About the roleDelivering an outstanding housing services to vulnerable residentsWorking within the organizations aims and objectives to deliver a customer focused serviceCoordinating tenancy management and rent collections to ensure all housing management income is collected effectivelyDelivering a fair process of applications, carrying out relevant background checks and allocating properties in a professionally and efficient wayEnsuring supported accommodation is available for use, minimizing void turnaround times IfManaging all H&S and property standards and working effectively as a team to ensure they are maintainedAbout YouPrevious experience within a tenancy sustainment role or position within a supported housing environmentExperience of working with vulnerable or challenging adultsExcellent verbal and written communication skills with the ability to maintain accurate records.Ability to work independently using own initiative.The ability to manage incidents and undertake lone working.This role requires an Enhanced DBS check with barred list clearance (Adults).ASE recruitment is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment.We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us.JBRP1_UKTJ

Created: 2026-03-18