Order Processing Specialist

Job Description Order Processing SpecialistBolton (Hybrid Working Available 1 day WFH)27,000 28,000 + BonusMonday FridayThe OpportunityWere recruiting for an experienced Order Processor / Customer Service Coordinator to join a fast-paced, growing business with an excellent team culture and strong opportunities for progression.This role is ideal for someone who thrives in a busy environment, enjoys managing customer relationships, and takes pride in delivering a smooth order journey from start to finish.The RoleYoull be responsible for managing high-volume customer orders, ensuring accurate processing, timely dispatch, and excellent customer service throughout.Key responsibilities include:Processing customer orders from start to finish within the ERP systemManaging customer queries via phone and emailCoordinating dispatch dates and delivery schedulesLiaising with warehouse, transport, finance, and sales teamsHandling returns, complaints, and order amendmentsManaging payments, credit checks, and resolving account queriesMaintaining accurate CRM notes and customer recordsAbout YouStrong customer service and order processing experienceConfident telephone manner and excellent communication skillsGood Microsoft Office and PC skillsOrganised with strong attention to detailAble to work well in a fast-paced environmentProactive and solutions-focused mindsetA great opportunity to join a supportive business with genuine career development and a fantastic working culture.Whats in it for You?Competitive salary of 27,000 29,000Attractive bonus structureMonday to Friday working (no weekends)Hybrid working optionsClear progression and career development opportunitiesSupportive and collaborative team environment

Created: 2026-04-30