Senior Retail Manager

Get AI-powered advice on this job and more exclusive features. Lead the retail team here at Cadbury World – where commercial focus meets customer delight!We’re looking for a results-driven Senior Retail Manager to shape the retail strategy at Cadbury World. From visual merchandising to product launches and revenue targets, this is your chance to lead one of the UK’s busiest attraction stores and create a world-class experience for every guest.What You’ll DoOwn and deliver the retail strategy, driving sales and shaping guest experience. Lead, train and develop a large team across multiple retail zones. Optimise performance through creative merchandising, pricing and promotions. Partner with our retail suppliers (including Mondelez) to deliver bold, unique products. Use data to track success, forecast sales and plan stock and staffing. Oversee daily operations, staffing and performance across all retail units. Ensure PCI compliance, food safety and all health and safety standards. Collaborate with other departments to maximise impact and seasonal success. Deliver engaging retail spaces that react to guest trends and weather patterns. Manage budgets, reduce shrinkage, and own profit margins.This is a full-time, permanent role, working any 5 days out of 7. This will include weekends and bank holidays on a roster basis.Qualifications & ExperienceCommercially minded, with a strong track record of hitting revenue goals Highly experienced in leading large-scale retail operations Skilled in forecasting, sales analysis and budget control Knowledge of stock management, supplier partnerships and cost control Confident coaching and developing teams to hit guest experience targets Able to turn retail insights into action fast Up to date with food safety, health & safety and PCI standards Experienced with POS systems, retail tech and promotions tracking Creative with store layout and product placement to maximise sales Resilient, people-focused and great under pressureBenefits40% off LEGO online and 25% discount in our retail shops and restaurants Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year Enjoy the Ride Pass - giving you and 5 others a Merlin annual pass Private medical insurance – single cover Discounted rates at Merlin hotels all over the world Employee pricing up to 55% off cinema ticketsIf you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at and one of the team will get back to you as soon as possible.Pay RangeCompetitive Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Sales and Business Development Industries Entertainment Providers Referrals increase your chances of interviewing at Merlin Entertainments by 2x Get notified about new Senior Retail Manager jobs inBirmingham, England, United Kingdom . Royal Leamington Spa, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 2 weeks ago Stratford-Upon-Avon, England, United Kingdom 2 weeks ago Worcester, England, United Kingdom 3 days ago West Midlands, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 1 week ago Birmingham, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 2 hours ago Cannock Wood, England, United Kingdom 5 months ago Bermuda, England, United Kingdom 4 days ago Solihull, England, United Kingdom 1 month ago Cannock Wood, England, United Kingdom 2 weeks ago Retail Manager - Looking to break into distribution?Walsall, England, United Kingdom 6 days ago Piccadilly, England, United Kingdom 4 days ago Bromsgrove, England, United Kingdom 6 days ago West Midlands, England, United Kingdom 4 days ago Corley, England, United Kingdom 1 week ago Royal Sutton Coldfield, England, United Kingdom 9 hours ago Hollywood, England, United Kingdom 1 week ago West Midlands, England, United Kingdom 2 weeks ago Birmingham, England, United Kingdom 4 hours ago Store Manager - Stafford (Full-time, 40hrs)Stafford, England, United Kingdom 1 day ago Birmingham, England, United Kingdom 9 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

Created: 2025-07-21