Human Resources Advisor

Job Description P&C Advisor Location: Birmingham based (with travel to Coventry and Warwick) Hours of work: 37.5 Contract Type: Permanent Our client, a leading provider of facilities services in the UK, is seeking an experienced People & Culture Advisor to join the team, supporting a workforce of approximately 1,200 employees within a soft services environment. This role is primarily based in Coventry, with 3 days onsite and 2 days remote, and occasional travel to Warwick every other week. Job Description In this role, you will be managing high-volume, complex employee relations cases (up to 30 cases concurrently), coaching managers, and handling absence management. Previous exposure to similar workforce environments is essential. Key Responsibilities - Provide policy and procedure guidance to managers to ensure compliance and minimise risk. - Support and advise managers on employee relations investigations, including grievance and disciplinary matters. - Manage high-volume ER cases efficiently, ensuring timely resolution and escalation where necessary. - Coach and guide managers on best practice people management and conflict resolution. - Assist with restructures and TUPE processes in collaboration with ER Centres of Excellence. - Liaise with unions as required, ensuring positive and constructive relationships. - Promote equal opportunity and cultural diversity across the organisation. - Contribute to building a positive, inclusive, and safety-first culture. Professional and Personal Competencies/Qualifications - Previous experience in a similar People & Culture or HR Advisor role. - Solid ER case management experience, including handling complex and high-volume cases. - Experience coaching managers on people management and conflict resolution. - Previous experience working in a large FM company or similar environment. - Strong knowledge of UK employment legislation, with basic TUPE and union experience. - CIPD qualified or willing to work towards qualification. - Proactive and hands-on approach with excellent communication and relationship-building skills. - Hold a full UK driving licence for travel - expenses paid for.

Created: 2025-12-13