Technical Quality and Performance Coach

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team.Youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it? What will you be doing? As a Technical Quality & Performance Coach , youll be at the heart of our Technical Safety & Assurance team, ensuring compliance through audits, investigations, and coaching. Youll mentor meter workers, support external audits (MAMCOP, MOCOPA, BSI, NICEIC, Gas Safe), and help shape technical standards and processes. From training forums to accident investigations, your expertise will drive best-in-class metering services. This role covers the West Midlands area and a full UK driving licence is required. Car provided. If you thrive on precision, collaboration, and continuous improvement, this role is for you. Join us and be a key player in safety, quality, and innovation! What youll bring Dual fuel qualification with a minimum of 5 years experience in metering. Other relevant qualifications in gas and electric metering. Ability to identify technical risks during field audits. Full UK driving licence Assessor qualification desirable Additional qualifications such as 3phase and REGT1 desirable Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; 22 days plus bank holiday Company van/vehicle and fuel card for business use (telematics installed) Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-SZ #LI-Remote INDREG . TPBN1_UKTJ

Created: 2025-11-06