Utilities Assistant

Job Description Your new companyLocation: Birmingham City Centre (Hybrid - 1 day WFH) Salary: 30,000 - 35,000 (depending on experience) + bonus Contract: Full-time, PermanentAn established, privately owned property business is seeking a Utilities Assistant to take ownership of the utilities function across a commercial property portfolio. This is a handson role suited to someone with strong experience in utilities administration who enjoys managing data, supplier relationships, and billing accuracy, while working closely with finance and property teams.The business operates in a collaborative SME environment where processes continue to evolve, and the successful candidate will be encouraged to take initiative, improve systems, and help shape best practice.Your new roleAs Utilities Administrator, you will be responsible for the endtoend management of utilities, including:Managing relationships with utility suppliers, consultants, and internal stakeholdersSetting up, closing, and transferring utility accounts across multiple propertiesReviewing, validating, and processing energy and water invoicesManaging meter readings, identifying anomalies, and investigating discrepanciesCoordinating new connections and disconnections, particularly during tenant changesMaintaining accurate and uptodate utilities data within property management systems (Qube MRI)Processing supplier invoices and handling utilitiesrelated queriesSupporting monthend activities, including invoice cutoff and reconciliationsManaging tenant recharges and resolving billing or recovery queriesAssisting with service charge budgets, utilities forecasting, and cost analysisIdentifying opportunities to reduce costs, improve workflows, and streamline utilities processesThis role carries real ownership of the utilities function and suits someone who enjoys responsibility, accuracy, and problemsolving.What you'll need to succeedPrevious experience in a utilitiesfocused role (energy, water, billing, metering)Exposure to property or finance environments (beneficial but not essential)Confident experience managing utility accounts, bills, meters, and supplier queriesStrong administrative skills with a high attention to detailConfidence using Excel and finance/property management systemsA proactive, analytical mindset with an interest in improving processesAbility to manage your own workload and meet deadlinesStrong communication skills and a collaborative approachCandidates from utilities, energy services, facilities management, housing, multisite operations, or commercial property backgrounds are encouraged to apply.What you'll get in return30,000 - 35,000 salary (DOE)Annual bonus of 5-10%BUPA private medical insurance10% employer pension contribution25 days annual leave + 8 bank holidaysHybrid working (1 day per week from home)Modern, newly renovated offices in Birmingham city centreOngoing training, support, and developmentWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Created: 2026-04-04