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HubSpot Technical Specialist

21D Clinical Limited - Birchwood, England

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Job Description

HubSpot Technical Specialist Location: Birchwood, Warrington Working Pattern: Full-time, office-based (5 days per week, Monday-Friday) Salary: 45,000 - 55,000 depending on experience. Role Overview We are looking for a HubSpot Technical Specialist with a strong mix of CRM technical expertise and marketing automation experience to manage, optimise, and scale our HubSpot platform. This role is hands-on and operational. You will be responsible for configuring HubSpot, building workflows, integrating systems, and ensuring the CRM supports both internal teams and customer journeys effectively. You will work in a fast-paced environment, taking ownership of HubSpots technical setup and ensuring workflows, automations, and integrations perform reliably and support the needs of our users and customers. Key Responsibilities Own the technical setup, configuration, and optimisation of the HubSpot platform. Design, implement, and maintain workflows, automation sequences, and lifecycle processes. Build and manage custom properties, pipelines, reports, and dashboards. Ensure data quality, governance, and CRM hygiene across the platform. Configure and optimise lead capture, nurturing, segmentation, and scoring workflows. Support marketing and sales teams by building automation that improves conversion and engagement. Implement and maintain campaign tracking and attribution structures. Implement and maintain HubSpot integrations with other systems. Manage data imports, exports, syncing, and deduplication processes. Monitor workflow performance and troubleshoot issues quickly. Work closely with marketing, sales, and operations teams to translate business needs into technical solutions. Hands-on Technical Ownership This is a hands-on technical role, not a coordination or strategy-only position. The successful candidate will personally build, configure, test, and maintain workflows, integrations, and CRM structures within HubSpot. Required Experience Minimum 3 years experience working with CRM systems (setup, configuration, workflows, automation). Minimum 1 year hands-on technical experience with HubSpot. Candidates should have personally built and maintained complex HubSpot workflows and CRM automation, not just managed campaigns or used HubSpot as a marketing user. Experience implementing or managing system integrations. Comfortable troubleshooting technical CRM issues. Key Skills Strong HubSpot technical configuration skills. Marketing automation and CRM workflow design. Deep understanding of CRM data architecture and lifecycle management. Experience implementing and managing API-based integrations. Examples of integrations may include Aircall (VOIP), WhatsApp messaging, and PandaDoc or similar document platforms. Strong understanding of data syncing, deduplication, and CRM data hygiene. Ability to troubleshoot CRM workflow and integration issues. Analytical mindset with strong problem-solving ability. Personal Attributes Comfortable working in a fast-moving, high-growth environment. Highly accountable for results and system performance. Able to take ownership of HubSpot as a core business platform. Strong communication skills with both technical and non-technical teams. Proactive and solutions-focused. What Success Looks Like in the First 3 Months Work closely with the CEO and operational management team to understand the companys commercial model, customer journeys, and internal processes. Develop a deep understanding of how different teams use HubSpot and how CRM workflows impact both users and customers. Audit all existing workflows, automations, integrations, and CRM processes. Optimise existing flows to improve efficiency, reliability, and user experience. Engage with internal users to understand pain points and opportunities for improvement. Establish structured change management processes for HubSpot updates and system improvements. Introduce clear communication and documentation practices across the organisation when system changes occur. Application Process Shortlisted candidates will be asked to discuss or walk through examples such as: A HubSpot workflow or automation system they have personally built. A CRM integration they have implemented (for example Aircall, WhatsApp, PandaDoc or similar). How they structured lifecycle stages, pipelines, and automation within HubSpot. How they diagnosed and resolved a broken workflow or integration. Candidates should be comfortable explaining the technical design decisions behind their HubSpot implementations.Job Types: Full-time, PermanentPay: 45,000.00-55,000.00 per yearBenefits: Company pension Employee discount Free parking On-site parkingExperience: working with CRM systems: 2 years (required) hands-on technical experience with HubSpot: 1 year (required)Work Location: In person

Created: 2026-03-17

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