Business Requirements Assistant

Company description: Khne + Nagel (AG & Co.) KG Job description: ? The Business Requirements Assistant is a key member of the Business Change team within Contract Logistics Government & Defence. This role supports the end-to-end management of Requirements Change Forms (RCFs) and Logistics Service Requests (LSRs), ensuring that customer requirements are processed accurately and efficiently from submission through to service offer. How you create impact Process Requirements Change Forms (RCFs) and Logistics Service Requests (LSRs) accurately and within agreed timelines. Investigate and validate data using systems such as BObs, BODMS, Dispatcher, and BWIMS, and consult subject matter experts where necessary. Collaborate with Operations and Finance teams to gather cost projections and ensure smooth workflow. Draft offer letters for customers based on processed RCFs and LSRs. Maintain and update databases for RCFs and LSRs to ensure accurate tracking and reporting. Send weekly trackers to Operations highlighting outstanding LSRs. Assist with stock placement analysis across the storage estate using system data and SME input. Support reporting and presentations for senior stakeholders by collating data on processing times, costs, and other metrics. Contribute to process improvement by maintaining documentation and supporting the development of the Business Requirements Teams capabilities. What we would like you to bring Organisational Skills: Strong ability to manage multiple tasks efficiently. Deadline-Driven: Thrives in a fast-paced environment and meets tight deadlines. Attention to Detail: Diligent in ensuring accurate documentation. Communication Skills: Effective written and verbal communication. Customer Focus: Understands the importance of customer satisfaction. IT Literacy: Proficient in MS Office and web applications. Proactive Learner: Willingness to learn and grow within the role. What's in it for you If you would like to become a valued member of our team, we will ensure you are rewarded for your commitment and expertise. You will receive 26 days of annual leave plus bank holidays, with the opportunity to earn additional days through service. You can join the contributory Kuehne+Nagel pension plan and benefit from our Route 2 Rewards scheme, which offers discounts, benefit information, recognition, and access to a wellbeing centre. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation. TPBN1_UKTJ

Created: 2026-01-18